Product & support assistant

Deflect tickets and qualify demos, grounded in your docs.

A grounded assistant that answers from your documentation, opens tickets for what it can't solve, and turns high-intent visitors into qualified demo requests.

Docs-grounded answersTicket deflectionDemo qualificationCS hand-off
PPilotProduct assistant
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USE CASES

What it does for B2B & SaaS

One grounded assistant, working across your channels, that answers accurately and hands off to a person the moment it should.

Docs-grounded support

Answer how-to and troubleshooting questions from your documentation, accurately and in context.

Ticket deflection

Resolve the common cases; file a clean ticket with context for the rest.

Demo & lead qualification

Qualify high-intent visitors and capture demo requests for sales.

CS hand-off

Escalate to a human with the full thread when a customer needs one.

GROUNDED, NOT GUESSING

Ask it the things your customers actually ask

It answers only from the knowledge you approve. When a topic isn't covered, it says so and offers a human, it never invents.

How do I export my data?What's included in the Pro plan?Do you have a webhook for new events?How do I invite my team?
HOW IT WORKS

Live in a day, not a quarter

1

Import your docs

Documentation and help articles become approved, searchable knowledge.

2

Wire up tickets

Unresolved chats become tickets routed to the right queue.

3

Embed everywhere

Widget on your site and docs, plus the API for in-app support.

EVERY PLAN INCLUDES

The platform behind the assistant

Grounded answers

Responds only from your approved knowledge.

Live human hand-off

Agents take over any chat, with full context.

Forms, tickets & leads

Typed intake filed to the right place.

Access control

Public, private per-user, or shared access code.

Widget & API

No-code embed or build your own surface.

Reports & journeys

Volume, outcomes and full conversation replay.

Cut support volume and capture more pipeline from the same traffic.

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