Insurance assistant

Answer policy questions and take claims, without guessing coverage.

A grounded assistant that explains policies from your approved wording, starts a claim or quote, and hands off to a licensed agent the moment it matters.

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Grounded in policy wordingClaim & FNOL intakeQuote captureAgent hand-off

AAriaPolicy & claims assistant

Does my home policy cover water damage from a burst pipe?

Yes. Sudden and accidental water discharge, like a burst pipe, is covered under your policy wording. Gradual leaks are excluded. Want me to start a claim?

Yes please

I'll take a few details, then a licensed adjuster will follow up within one business day.

Type a message…

USE CASES

What it does for Insurance

One grounded assistant, working across your channels, that answers accurately and hands off to a person the moment it should.

Policy & coverage Q&A

Explain what is and isn't covered, deductibles and limits, strictly from your approved policy wording. No invented coverage, ever.

Claims & FNOL intake

Capture first notice of loss through a structured form, validate the data, and file it as a ticket to the right team.

Quotes & lead capture

Qualify prospects, collect what a quote needs, and route hot leads to a licensed agent.

Licensed hand-off

Anything requiring advice or a bind goes to a human, with the full conversation attached.

GROUNDED, NOT GUESSING

Ask it the things your customers actually ask

It answers only from the knowledge you approve. When a topic isn't covered, it says so and offers a human, it never invents.

What's my deductible on a windshield claim?Am I covered abroad?How do I add a driver?What documents do I need to file a claim?

HOW IT WORKS

Live in a day, not a quarter

Load your wording

Paste or import policy documents; they are split into searchable, approved entries.

Define intake forms

Build claim and quote forms with typed validation for dates, amounts and contact details.

Publish & route

Embed on your portal, set office hours and auto-assign, and let agents take over live.

EVERY PLAN INCLUDES

The platform behind the assistant

Grounded answers

Responds only from your approved knowledge.

Live human hand-off

Agents take over any chat, with full context.

Forms, tickets & leads

Typed intake filed to the right place.

Access control

Public, private per-user, or shared access code.

Widget & API

No-code embed or build your own surface.

Reports & journeys

Volume, outcomes and full conversation replay.

Turn every policy question into a resolved claim or a qualified lead.

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